Job Description
The role involves supporting customer engagements by applying AI and process intelligence solutions to solve business challenges, developing proof of concepts, and collaborating with clients and internal teams to drive value and innovation in a fast-paced SaaS environment.
Key Responsibilities
- Support the Japan Value Engineering team on customer engagements
- Collaborate with customers to identify business challenges and demonstrate how Celonis Process Intelligence can address them
- Execute proof projects to showcase value, frame business benefits, and present to senior executives
- Prototype and develop AI solutions tailored to customer needs, including machine learning and LLM-based solutions
- Drive change management and ensure positive return on investment for customers
- Build and maintain strong relationships with customers as a trusted advisor
- Share customer insights with internal teams to influence product development
- Create reusable collateral and best practices within the Global VE Center of Excellence
- Travel to Japan to meet clients and support customer success
Requirements
- Be a Japanese citizen or visa holder, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo.
- Fluent in Japanese and English, with the ability to communicate effectively in both languages.
- Willing to travel to the Japan region to meet clients in person.
- Hold a bachelor's and/or master's degree in Industrial Engineering, Computer Science, Data Science, Business Analytics, AI/ML, Mathematics, or other related fields.
- Have valuable work internship experience.
- Have a passion for technology, data, and AI and the impact it can have on the world.
- Possess at least basic knowledge or hands-on experience in SQL and/or Python.
- Have any exposure to process mining principles and completion of Celonis Rising Star modules would be a welcome indicator of eagerness to develop in this field.
- Able to think analytically and creatively, especially in applying technology solutions to core business problems.
- Focused on creating and adding value for customers.
- Have an entrepreneurial mindset and the ability to multi-task, prioritize, and execute.
- Able to build relationships with senior management and influence decision-makers.
- Confident to present to C-level executives and larger audiences.
- Effective communicator and fluent in English and Japanese.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Hybrid working options
Generous PTO
Company equity RSUs
Extensive parental leave
Dedicated volunteer days
Access to gym subsidies
Counseling and well-being programs
Internal mobility and clear career paths
Mentorship opportunities
Comprehensive benefits package
Community and inclusion programs
Global collaboration with international teams
Open culture with autonomous teams
Ready to Apply?
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