Staff/Principal Product Designer

• Take on our highest priority, product challenges that have broad customer and business impact. • Actively shape the design direction on our new horizon projects, building things that will be used by 100,000s of people worldwide to use more green energy. • Work across product streams, shaping problem framing, product direction, and experience principles. • Lead discovery and research to deeply understand user motivations, behaviours, and energy literacy needs. • Design thoughtful, scalable solutions across mobile and web that influence how customers interact with energy. • Partner closely with Product and Engineering leaders to align on strategic decisions and ensure quality of execution. • Raise the bar for design craft and user experience across the organisation through example, critique, and shared standards. • Mentor and support designers of all levels, without formal people management responsibilities. • High-Value Problem Framing & Strategy Bring structure and clarity to complex, ambiguous product spaces. Define the problem before defining the solution. Shape direction and guide teams toward the most impactful opportunities. • Exceptional Craft & Execution Quality Deliver industry-leading UX and UI experiences. Model strong flow design, interaction clarity, visual polish, and cohesion. Establish patterns and approaches others follow. • Deep Customer Insight & Product Judgment Synthesize research, market signals, data, and qualitative insights into product direction. Connect customer needs to commercial, regulatory, and energy-market realities. • Cross-Functional Leadership Facilitate alignment across Product, Engineering, Data, and Operations. Communicate design reasoning with clarity and confidence. Support teams through trade-offs and complexity. • Org-Level Influence Improve how design works at Amber — processes, rituals, critique, systems of quality. Uplift others through coaching, partnering, and hands-on examples. Operate as a multiplier. • Autonomy & Accountability Act with high independence. Own outcomes, not just outputs. Hold a clear sense of responsibility for raising the overall bar of product experience quality.

• Well over 10 years of experience in product design, with at least 3 years already operating at a Staff or Principal level. Not working towards it. • A track record of designing mobile and web experiences at scale, across multiple platforms and ideally multiple markets. You know what it takes to ship for hundreds of thousands of users. • Someone who can walk into an ambiguous, messy problem space and bring order to it, without losing the quality of the outcome or the humanity of the experience. • A designer who leads through craft and example. You raise the bar by showing what good looks like, not by managing people. • Someone who's energised by cross-functional complexity. You're comfortable in the room with PMs, engineers, and execs, and you know how to move decisions forward without needing authority to do it. • Strong visual and interaction craft. We care about the quality of what gets shipped: the polish, the flow, the details that make an experience feel considered. • Someone who's genuinely excited by the problem Amber is solving. Energy is complex, SmartShift is technically sophisticated, and the best candidate will want to get into that complexity rather than work around it.

• You’d be a part of a rapidly growing team of over 200 with expertise across energy, technology, marketing, and operations. • Be part of a growing technology start-up that will shape the future of household and grid energy use. • Enjoy a lively, collaborative workspace at our buzzing Melbourne CBD headquarters in the heart of the city • Flexible working hours with provision for regular work from home arrangements. • Equitable gender-neutral parental leave policies. • An external Employee Assistance Plan (EAP) for mental health support. • Competitive salary and share options in Amber. • Annual Learning & Development budget to support your personal growth. • Additional PTO between Xmas & New Year