Sales Operations Manager

AlertMedia

Austin, Texas

Full Time

Posted May 1, 2026

Not Specified

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Job Description

The Sales Operations Manager at AlertMedia is responsible for developing scalable, data-driven sales processes, analyzing sales data to inform strategic decisions, and optimizing tools and workflows to improve sales team productivity in a fast-growing software company.

Key Responsibilities

Create scalable, technology-driven sales processes to ensure best practices across opportunity management, pipeline visibility, and data quality
Conduct data analyses to inform strategic decisions for the Go-To-Market team and other business units
Translate sales data into actionable insights and recommendations for leadership
Streamline and standardize sales processes to support business growth
Oversee sales forecasting, territory design, and budgeting activities
Design and deploy automations and workflows to improve sales team productivity
Develop real-time reporting and dashboards for various business levels
Identify pipeline risks, data gaps, and performance trends proactively
Troubleshoot sales team issues and propose process improvements
Improve data quality, governance, and enrichment strategies through automation and third-party sources
Evaluate new technologies to enhance sales performance
Collaborate with cross-functional teams to optimize sales processes and systems

Requirements

3 years of experience in Revenue Operations, Sales Operations, or GTM Systems
Proficiency in Salesforce and other sales systems such as Outreach, Zoominfo, Qualified, Gong, UserGems, and more
Advanced Excel skills including formulas, lookups, pivots, and graphs
Strong analytical mindset with the ability to translate complex data into clear insights
Experience improving data quality, governance, and enrichment processes through automation and third-party intelligence sources
Experience designing and implementing automations, workflows, and system integrations
Roll-up-your-sleeves approach with a willingness to take on non-role-specific sales duties as needed to support the team and business
Strong cross-functional collaboration and stakeholder management skills
Experience in supporting business segments, including CPQ implementation and maintenance, forecasting, geographic territory mapping, and CRM improvements and QA testing
Experience in commission plan design, executive-facing sales reporting and data analytics, and cross-functional project management
Ability to proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
Ability to troubleshoot issues faced by sales teams and propose enhancements to avoid those issues
Ability to create real-time, self-serve reporting and dashboards for all levels of the business
Ability to evaluate new technologies to improve sales performance
Must live in Austin, Texas or the surrounding areas, as this is a full-time, hybrid position