Job Description
The Fired Heaters Applications Engineer is responsible for designing equipment, preparing proposals, managing customer relationships, and providing technical support related to Zeeco's fired heater products, primarily through technical analysis, site visits, and sales activities.
Key Responsibilities
- Analyze and interpret customer inquiries to design and specify appropriate equipment.
- Travel to customer facilities for site support and technical review.
- Assist with technical development and risk assessment of customer inquiries.
- Develop cost estimates and set product pricing.
- Determine and coordinate completion of drawings needed for quotations.
- Write, edit, and issue formal quotations to customers.
- Follow up with customers during the quotation phase.
- Visit customers post-proposal to discuss and negotiate proposals.
- Provide status reports on proposal activities to management.
- Create and modify sales presentation documents using various software tools.
Requirements
- B.S. in Engineering Mechanical, Chemical or related field
- At least 2 years of industry experience in sales and/or industry experience
- Knowledge of all Zeeco products, with a focus on fired heater products and technical requirements
- Ability to analyze and interpret customer inquiries, including specifications, to design and specify appropriate equipment for the application
- Experience in developing cost estimates according to established guidelines
- Ability to set product pricing using mark-up and commission schedules established by management
- Ability to determine drawings needed for quotation and coordinate their completion
- Proficiency in writing, editing, and issuing formal quotations to customers
- Experience in following up on written or verbal correspondence with customers during the quotation phase
- Experience in visiting customer facilities post-proposal issuance to discuss and negotiate proposals
- Ability to provide status reports to management on overall proposal status and activities
- Experience in creating and modifying sales presentation documents using Microsoft Office (Word, Excel, PowerPoint, Publisher), Adobe, and all web-based systems
- Willingness to travel to customer facilities for site support and technical review
- Strong technical development and risk assessment skills related to customer inquiries
- Excellent communication skills for customer relationship management
- Ability to perform other duties as assigned that are appropriate based on skills and experience
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Travel to customer facilities for site support and technical review
Use of Microsoft Office, Excel, PowerPoint, Publisher, Adobe, and web-based systems
Ready to Apply?
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