Customer Success Manager - Vietnam
Use InsiderHanoi, Vietnam
Full Time
Posted October 5, 2022
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Application opens on company website
Job Description
The Customer Success Manager will build and maintain relationships with customers, ensuring they receive the necessary services to maximize their impact and satisfaction with the company's SaaS platform.
Key Responsibilities
- Build and maintain relationships with customers
- Ensure customers receive services that maximize their impact
- Support customers in utilizing the platform effectively to achieve their goals
Requirements
- Build relationships with customers and ensure the services they need to receive maximum impact.
- Possess experience in customer success, account management, or a related role (specific number of years not provided).
- Have the ability to communicate effectively with customers and internal teams.
- Demonstrate strong interpersonal skills to manage customer relationships.
- Be capable of understanding customer needs and translating them into actionable solutions.
- Possess a professional attitude and customer-centric mindset.
- Have the ability to work in a fast-paced, agile environment.
- Be committed to building and maintaining long-term customer relationships.
Benefits & Perks
Ready to Apply?
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