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Account Director - United States

Use Insider
Location not specified
Full Time
Posted October 27, 2025
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Job Description

The Account Director is responsible for managing client renewals, stakeholder relationships, contract negotiations, and identifying opportunities for expansion within existing accounts to drive revenue growth.

Key Responsibilities

  • Drive renewal processes and manage contract negotiations with high-level stakeholders
  • Identify and create expansion and MRR increase opportunities within accounts
  • Coordinate with Customer Success Managers to ensure account satisfaction and stakeholder engagement
  • Discover stakeholder needs and match them with Insider product suites
  • Conduct business reviews and nurture sponsors to maintain strong relationships

Requirements

  • Experience in driving renewal, creating expansion and MRR Raise opportunities, and managing high-level stakeholders through all account bases.
  • Ability to work in coordination with Customer Success Managers and be the primary contact of the executives.
  • Proven experience in contract negotiations, including price negotiations.
  • Experience in discovering all stakeholders and their needs to be matched with Insider product suites.
  • Experience in conducting Business Reviews and managing renewal processes.
  • Strong stakeholder management skills, including nurturing sponsors and managing high-level stakeholders.
  • Ability to manage account bases effectively and drive growth through renewals and expansion opportunities.

Benefits & Perks

Compensation/salary range (not specified in the posting)
Work schedule (not specified in the posting)
Work environment perks (not specified in the posting)
Opportunities for career growth through renewals, expansion, and MRR raise
Collaborative work with Customer Success Managers and high-level stakeholders
Involvement in contract negotiations and business reviews
Participation in a socially progressive and inclusive workplace

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