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Account Director - United States

Use Insider
Location not specified
Full Time
Posted July 28, 2025
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Job Description

The Account Director is responsible for managing client renewals, stakeholder relationships, contract negotiations, and identifying expansion opportunities to drive revenue growth and ensure client satisfaction within a leading B2B SaaS company.

Key Responsibilities

  • Manage renewals and stakeholder relationships
  • Drive contract renewals and create expansion opportunities
  • Negotiate contract terms and pricing
  • Coordinate with Customer Success Managers and serve as primary contact for executives
  • Identify stakeholder needs and match them with Insider product suites
  • Conduct business reviews and oversee renewal processes

Requirements

  • Experience in driving renewal processes and creating expansion and MRR Raise opportunities within client accounts.
  • Ability to manage high-level stakeholders and serve as the primary contact for executives across all account bases.
  • Proven experience in contract negotiations, including setting and adjusting contract terms and prices.
  • Experience in discovering all stakeholders and their needs to match with Insider product suites.
  • Ability to coordinate with Customer Success Managers and work collaboratively in a team environment.
  • Experience in conducting Business Reviews with clients.
  • Strong stakeholder management skills, including nurturing sponsors and managing relationships at the executive level.

Benefits & Perks

Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Opportunities for career growth through renewals, expansion, and MRR raise
Involvement in contract negotiations and high-level stakeholder management
Participation in Business Reviews and sponsor nurturing

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