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VP of Commercial Operations

Sword
Location not specified
Full Time
Posted November 13, 2025
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Job Description

The VP of Commercial Operations at Sword Health is responsible for leading and optimizing the company's sales, customer success, and channel performance through data-driven strategies, supporting growth and operational excellence in a fast-paced, innovative healthcare environment.

Key Responsibilities

  • Lead and oversee the Commercial Operations function to optimize sales, customer success, and channel performance.
  • Ensure effective use of tools, data, and processes to support operational efficiency and growth objectives.
  • Collaborate with senior leadership and cross-functional teams to align commercial strategies with business goals.
  • Leverage data-driven insights to drive continuous improvement in commercial processes and performance.

Requirements

  • Must have a legal right to work in the United States; immigration or work visa sponsorship will not be provided.
  • Experience leading or managing a Commercial Operations function within a healthcare, high-tech, or related industry.
  • Proven ability to drive operational excellence and strategic initiatives within a commercial organization.
  • Strong skills in leveraging tools, data, and processes to optimize sales, customer success, and channel performance.
  • Experience working closely with senior leadership and cross-functional teams to align commercial operations with broader business goals.
  • Ability to use data-driven insights to drive continuous improvement and operational efficiency.
  • Full-time employment commitment, with the ability to work regularly at least 25 hours per week.
  • Excellent leadership and strategic planning skills relevant to commercial growth and operational management.

Benefits & Perks

Competitive salary
Flexible environment with remote work options
Unlimited vacation
Access to health and well-being program including digital therapist sessions
Comprehensive health, dental, and vision insurance
Life and AD&D insurance
Financial advisory services
Supplemental insurance benefits including accident, hospital, and critical illness insurance
Health Savings Account (HSA)
Equity shares
Discretionary paid time off (PTO) plan
Parental leave
401(k) retirement plan
Paid company holidays

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