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Head of People Ops

Sword
Remote
Full Time
Posted January 12, 2026
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Job Description

The Head of People Operations is responsible for developing and scaling core HR processes, policies, and operational systems to support a seamless, compliant, and efficient employee experience across regions, leveraging AI-enabled tools and ensuring a high-quality people experience at scale.

Key Responsibilities

  • Strengthen and scale core HR processes, policies, and operational foundation to support the employee experience
  • Ensure people practices are consistent, compliant, and efficient, leveraging AI-enabled tools
  • Create and improve processes and guidance to help employees thrive and enable managers to lead confidently
  • Support the business growth across regions by maintaining high-quality people experience at scale
  • Simplify complex HR operations to create a seamless experience for employees and managers across all stages of the employee lifecycle

Requirements

  • Must have a legal right to work in the United States; immigration or work visa sponsorship will not be provided.
  • Experience in strengthening and scaling core processes, policies, and operational foundations that support the employee experience.
  • Strong operational judgment and the ability to simplify complexity.
  • Passion for creating a seamless experience for employees and managers across all stages of the employee lifecycle.
  • Experience in building processes and guidance that help employees thrive, enable managers to lead confidently, and support business growth across regions.
  • Ability to ensure people practices are consistent, compliant, and efficient, and increasingly supported by AI-enabled tools.
  • Experience delivering a clear, reliable, and high-quality people experience at scale.
  • Experience in building and scaling HR or People Operations functions, including process development and policy implementation.
  • Experience working in a remote-first environment or managing distributed teams is preferred (implied by the remote-first company context).

Benefits & Perks

Comprehensive health, dental and vision insurance
Life and AD D Insurance
Financial advisory services
Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
Health Savings Account
Equity shares
Discretionary PTO plan
Parental leave
401 k
Flexible working hours
Remote-first company
Paid company holidays
Free digital therapist for you and your family

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