The Strategy and Ops Team Lead at Sword Health is responsible for driving operational excellence by leading high-impact projects that leverage AI and data to automate workflows, optimize capacity, and support the company's growth, while mentoring a high-performing team in a hybrid work environment.
Key Responsibilities
Lead high-impact work streams leveraging AI and data to automate workflows and optimize capacity
Drive operational excellence across the organization
Mentor and manage a high-performing strategy and operations team
Build scalable operational foundations to support the company's future growth
Requirements
Candidates must possess a valid EU visa and be based in Portugal.
Experience in leading operational initiatives that leverage AI and data to automate workflows, optimize capacity, and scale organizational impact.
Proven ability to lead high-impact work streams and drive operational excellence across an organization.
Experience in strategic project ownership and mentorship of a high-performing team.
Strong analytical problem-solving skills with the ability to partner across different functions to turn complex challenges into streamlined, AI-enhanced operational solutions.