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Job Description
The Head of Commercial Strategy will lead market positioning, competitive differentiation, and pipeline development for Sword's AI-powered mental health solution, Mind, aiming to establish it as a category leader through strategic influence, market intelligence, and product-market alignment.
Key Responsibilities
- Establish Mind as the category leader in mental health solutions across target markets.
- Shape product positioning, market messaging, and competitive differentiation strategies.
- Drive pipeline generation and develop commercial intelligence to outperform competitors.
- Serve as the external face of Mind's commercial narrative and influence internal product evolution.
- Ensure sales teams are equipped with positioning, proof points, relationships, and market insights to win against competitors.
- Align market needs with product development to reinforce Mind's position as the category leader.
Requirements
- Experience working as a high-impact individual contributor in a strategic leadership role related to commercial strategy, market positioning, or competitive differentiation within the healthcare or mental health industry.
- Demonstrated ability to influence and build relationships with health plans, self-insured employers, brokers, consultants, and platform partners to establish market presence and leadership.
- Proven track record of developing and executing strategies that ensure a product wins against established competitors in the mental health and Employee Assistance Program (EAP) space, with a target win rate of north of 75-80%.
- Deep understanding of mental health care delivery models, including AI-supported care, clinician-in-the-loop models, and three-way care models involving members, AI care specialists, and licensed psychologists.
- Ability to shape and communicate the external commercial narrative and internal market insights to influence product positioning, pipeline development, and market perception.
- Strong expertise in market intelligence, competitive analysis, and pipeline generation to support the establishment of a category-leading position for Mind’s AI-powered mental health solution.
- Legal right to work in the United States; candidates must be eligible to work without immigration or work visa sponsorship, as it will not be provided.
- Full-time availability, regularly working at least 25 hours per week.
Benefits & Perks
Comprehensive health, dental and vision insurance
Life and AD D Insurance
Financial advisory services
Supplemental Insurance Benefits
Accident, Hospital and Critical Illness Insurance
Health Savings Account
Equity shares
Discretionary PTO plan
Parental leave
401(k)
Flexible working hours
Remote-first company
Paid company holidays
Free digital therapist for you and your family
Ready to Apply?
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