Job Description
The role involves guiding enterprise customers through their value journey by identifying their strategic goals, operational challenges, and connecting these to measurable business outcomes using Samsara's platform. It requires collaboration across teams to ensure customer success and demonstrate the value of Samsara's IoT solutions in improving safety, efficiency, and sustainability.
Key Responsibilities
- Lead customer discovery to identify business goals, workflow challenges, and success criteria
- Align customer and internal stakeholders on value drivers such as efficiency, safety, and sustainability
- Architect the value story by connecting customer challenges to Samsara solutions and designing outcome roadmaps
- Collaborate cross-functionally with sales, sales engineering, and post-sale teams to ensure consistent value messaging
- Provide structured, outcome-based deliverables to improve customer buy-in, accelerate sales, and support long-term success
- Contribute to refining Samsara’s value discovery methodology and enablement processes
Requirements
- Minimum of 6 years experience in management, strategy, or tech consulting and/or value engineering.
- Experience facilitating group discussions and workshops with multiple levels of an organization, from front-line managers to executive stakeholders.
- Structured thinker with strong quantitative skills, an eye for value, and attention to detail.
- Proficiency in visual storytelling and frameworks to synthesize complex ideas into clear narratives.
- Strong facilitation, communication, and presentation skills, with proven experience engaging executives and customer-facing stakeholders.
- Proven ability to build deep and empathetic working relationships with customers, clients, and cross-functional teams.
- Experience managing programs across cross-functional teams, building processes and assets to scale, and driving measurable impact.
- Self-starter who thrives in an unstructured, change-heavy environment, embraces continuous learning, and enjoys owning projects.
- Strong aptitude in Google Slides, PowerPoint, and diagramming tools.
- Bachelor’s degree required.
- Experience in fleet management, IoT devices, or B2B software (preferred but not mandatory).
- Experience working with executives in transportation, field services, energy, or public sector industries (preferred but not mandatory).
- Background in structured discovery, design thinking, or enterprise solution consulting.
- Ability to build business cases, success metrics, and ROI models that quantify value for decision-makers.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model including remote, hybrid, and in-office options
Ready to Apply?
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