Job Description
The Technical Program Manager for Solutions Integration Services leads customer-facing integration projects, translating business needs into technical solutions, coordinating cross-functional teams, and ensuring successful deployment of system integrations to drive customer value and operational outcomes.
Key Responsibilities
- Lead integration planning and technical scoping for enterprise customers
- Conduct customer-facing discovery and roadmap conversations to identify high-impact integrations
- Develop and maintain integration roadmaps aligned with customer priorities
- Scope, prioritize, and translate business needs into technical projects
- Perform technical vetting to ensure feasibility and alignment of integrations
- Partner with customer account teams on prioritization and deployment strategies
- Coordinate cross-functional teams including Engineering, Product, Sales, and Services for project delivery
- Provide context, documentation, and support to delivery teams during implementation
- Track outcomes, adoption, and integration maturity to measure success
Requirements
- Minimum of 4 years of experience in Technical Program Management, Solutions Architecture, or a related technical customer-facing role
- Experience working with APIs, integrations, and technical systems
- Strong customer-facing communication and stakeholder management skills
- Ability to translate business needs into technical project scope
- Proven ability to work cross-functionally with Product, Engineering, Sales, and Services teams
- Comfortable operating in a fast-paced, evolving environment
- Strong organizational and prioritization skills
- Bachelor's degree from a 4-year institution
- Experience developing and maintaining integration roadmaps aligned to customer priorities
- Ability to identify the most strategic integrations to pursue first
- Experience scoping and prioritizing technical projects
- Ability to perform technical vetting to ensure feasibility and alignment
- Partnering with customer account teams on prioritization decisions
- Defining project goals, success criteria, and expected impact
- Driving cross-functional coordination and providing context, documentation, and alignment to delivery teams
- Supporting deployment plans in customer or Samsara hosted environments
- Tracking outcomes and impact, including project completion, adoption, and integration maturity improvements
- Maintaining accurate CRM records for integration initiatives
- Reporting on success metrics quarterly
- Strong understanding of system integrations and data flows
- Prior experience as an Engineer, Architect, or Technical Consultant (preferred)
- Enterprise SaaS or platform experience (preferred)
- Experience working with large, complex customer environments (preferred)
- A strategic mindset with attention to technical detail (preferred)
- A bias for action and ownership (preferred)
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (in-person, hybrid, or remote options)
Ready to Apply?
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