Job Description
The role involves managing and negotiating enterprise renewal contracts for Samsara's SaaS products, ensuring customer success, identifying growth opportunities, and acting as a strategic partner to maximize revenue and strengthen customer relationships.
Key Responsibilities
- Negotiate and execute renewal contracts for enterprise accounts to maximize contract value and maintain customer relationships
- Engage in strategic account planning with stakeholders to ensure renewal accountability
- Monitor customer health metrics to proactively identify and communicate risks
- Develop and implement negotiation strategies to secure favorable renewal terms
- Collaborate cross-functionally to resolve complex issues and identify expansion opportunities
- Maintain accurate customer data and renewal information in company systems
- Act as a brand ambassador for the Renewals team and promote company cultural principles
Requirements
- Minimum of 5 years of quota achievement in a renewals or account management capacity.
- Experience negotiating complex 500K Enterprise SaaS agreements both in person and remotely with executives.
- Ability to tactically close deals with a high degree of integrity, business acumen, and independence.
- Experience building strong partnerships with peers and partners.
- Highly organized with strong attention to detail.
- Excellent client hands and executive communication skills.
- Team player who enjoys assisting where needed and finding ways to help.
- High activity level, enthusiastic, self-motivated.
- Proven influencer and negotiator.
- Comfort and experience negotiating SaaS renewal contracts in a remote or in-person setting.
- Ability to develop and deliver negotiation strategies that maximize contract value while protecting customer relationships.
- Ability to engage in strategic account planning with stakeholders at the Director level to ensure accountability ahead of renewals.
- Maintain accurate forecasts and work 9 months in advance of upcoming renewals.
- Monitor customer health metrics to proactively identify and communicate risks.
- Track and maintain customer data and renewal information in Samsara systems.
- Act as a Renewals brand ambassador internally and champion Samsara’s cultural principles.
- Minimum educational requirement not explicitly specified, but implied to be at least a high school diploma or equivalent; preferred candidates likely have a college degree or higher.
- Physical demands or travel requirements: willingness to travel up to 20% of the time.
- Legal right to work in the US (if residing in the US).
Benefits & Perks
Annual OTE salary range of $119,000 to $160,000 USD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Comprehensive health plans
Parental leave plans
Professional development stipend
Opportunities for long-term career growth
Inclusive work environment accommodating diverse backgrounds
Ready to Apply?
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