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  3. Senior Manager, Accounts Receivable Operations
Samsara logo

Senior Manager, Accounts Receivable Operations

Samsara
Location not specified
Full Time
Posted March 9, 2026
$115k - $165k
Not Specified
~23 people viewed this recently
Apply Now

Application opens on company website

Job Description

The role involves leading and managing the Order-to-Cash functions, including cash application, invoicing, and billing support, to ensure accurate, timely, and efficient financial operations while driving process improvements and supporting customer satisfaction.

Key Responsibilities

  • Lead and develop the Cash Application, Invoicing, and L2 Billing Support teams.
  • Establish a long-term vision for scalable Order-to-Cash operations ensuring accuracy, timeliness, and customer satisfaction.
  • Drive process standardization, automation, and system improvements across OTC workflows.
  • Partner with Finance, Sales Ops, Deal Desk, Support, and Product teams to streamline billing processes and customer experiences.
  • Own KPIs and SLAs related to billing accuracy, invoice timeliness, cash application turnaround, and support ticket resolution.

Requirements

  • 7-10 years of experience in Order-to-Cash, Revenue Operations, Billing, or Shared Services.
  • 3-5 years managing multi-function operational teams.
  • Deep understanding of cash application, invoicing, and billing support processes in a SaaS, hardware, or subscription business.
  • Strong analytical mindset with experience owning operational KPIs and reporting.
  • Proven ability to lead change, streamline processes, and implement scalable systems.
  • Excellent communication skills and stakeholder management experience.
  • Experience with NetSuite and ticketing systems Zendesk, Salesforce Service Cloud.
  • Experience implementing or using Accounts Receivable (AR) and Order-to-Cash (O2C) automation platforms such as HighRadius, Growfin, Tesorio, etc.
  • Experience with SAP or Oracle.
  • Understanding of SAT Mexican tax authority regulations.

Benefits & Perks

Annual Base Salary ranging from $115,360 to $164,800 USD
Performance-based bonus and equity for eligible roles
Flexible, employee-led remote work model with options for in-office or hybrid work
Comprehensive health and parental leave plans
Professional development stipend

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