Job Description
The role involves maintaining and troubleshooting Samsara's global network infrastructure, including configuring hardware, resolving complex network issues, and supporting network automation to ensure high performance and availability for the company's operations.
Key Responsibilities
- Configure, install, and maintain network hardware and software components such as routers, switches, firewalls, and wireless systems.
- Troubleshoot and resolve network issues using diagnostic tools like Wireshark and packet captures.
- Develop and deploy network automation tools to improve efficiency and management.
- Perform network maintenance including upgrades, migrations, capacity planning, and decommissioning.
- Collaborate with IT team members to integrate network systems with other applications and systems.
- Create and update documentation for network designs, best practices, and operational procedures.
- Manage hardware lifecycle from procurement to decommissioning.
- Assist in deploying and configuring systems for new projects or initiatives.
- Coordinate with vendors and service providers for hardware and software procurement and maintenance.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent professional experience.
- 5 years of hands-on experience in network engineering with a significant focus on Cisco Meraki.
- Expertise working with Meraki hardware and platform.
- Strong understanding of Meraki cloud-managed solutions, including LAN, Wi-Fi, and firewall implementations.
- Expert understanding of the OSI model and TCP/IP based protocols.
- Proven ability to deep dive and troubleshoot complex issues to resolution at the protocol analysis level.
- Deep understanding of networking protocols and policy routing configurations such as TCP/IP, BGP, OSPF, VRRP, HSRP, EIGRP, STP, RSTP, LACP, 802.1x, QoS DSCP, etc.
- Experience with network diagnostic, monitoring, and analysis tools such as ELK, PRTG, Wireshark, etc.
- Ability to troubleshoot and diagnose network issues within a Meraki environment.
- Participation in duty rotation of 7-day by 24-hour on-call support.
Benefits & Perks
Competitive total compensation package including base salary, bonus, and equity (RSUs)
Employee-led remote and flexible working options
Health benefits
Opportunities for career development and advancement
Supportive and inclusive work environment
On-site presence required 3 to 5 days a week at San Francisco headquarters
Participation in on-call support rotation
Ready to Apply?
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