Job Description
The role involves maintaining and troubleshooting Samsara's global network infrastructure, including configuring hardware, resolving complex network issues, and supporting network automation to ensure high performance and availability for the company's operations.
Key Responsibilities
- Configure, install, and maintain network hardware and software components such as routers, switches, firewalls, and wireless systems.
- Troubleshoot, diagnose, and resolve network issues using tools like Wireshark and packet captures.
- Develop and deploy network automation tools to improve efficiency and management.
- Perform network maintenance including hardware/software upgrades, migrations, capacity planning, and decommissioning.
- Collaborate with IT team members to integrate network systems with other applications and systems.
- Create and update documentation for network designs, best practices, and operational procedures.
- Manage hardware lifecycle from procurement to decommissioning.
- Assist in deploying and configuring systems for new projects or initiatives.
- Coordinate with vendors and service providers for hardware and software procurement and maintenance.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent professional experience.
- 5 years of hands-on experience in network engineering with a significant focus on Cisco Meraki.
- Expertise working with Meraki hardware and platform, including strong understanding of Meraki cloud-managed solutions such as LAN, Wi-Fi, and firewall implementations.
- Expert understanding of the OSI model and TCP/IP based protocols.
- Proven ability to deep dive and troubleshoot complex network issues to resolution at the protocol analysis level.
- Deep understanding of networking protocols and policy routing configurations such as TCP/IP, BGP, OSPF, VRRP, HSRP, EIGRP, STP, RSTP, LACP, 802.1x, QoS DSCP, etc.
- Experience with network diagnostic, monitoring, and analysis tools such as ELK, PRTG, Wireshark, etc.
- Ability to troubleshoot and diagnose network issues within a Meraki environment.
- Participation in a duty rotation of 7-day by 24-hour on-call support.
- Proficiency in configuring, installing, and maintaining network hardware and software components including routers, switches, firewalls, and wireless systems.
- Experience developing and deploying network automation tools to enhance efficiency and streamline network management.
- Experience performing network maintenance including hardware and software upgrades, migrations, capacity upgrades, and decommissioning.
- Ability to collaborate with other IT team members to integrate network systems with other applications and systems.
- Ability to develop analytics and dashboards to measure effectiveness of current environments and identify scale and value-creation opportunities.
- Experience creating and updating documentation for network designs, best practices, and operational procedures.
- Experience managing hardware lifecycle from procurement to decommissioning.
- Experience assisting in system deployment and configurations for new projects or initiatives.
- Experience collaborating with vendors and service providers to procure and maintain hardware and software.
- Relevant Cisco certifications such as Cisco Certified Network Associate (CCNA) or higher, along with relevant Cisco Meraki certifications.
- Proficiency in Python or other similar programming languages.
- Experience with Google Workspace and Google Cloud Platform.
Benefits & Perks
Competitive total compensation package including base salary, bonus, and stock options (RSUs)
Employee-led remote and flexible working arrangements
Health benefits
Opportunities for rapid career development and skill mastery
Supportive and high-caliber team environment
Inclusive work environment with accommodations for persons with disabilities
Flexible working model supporting in-person, hybrid, or fully remote work
Ready to Apply?
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