Job Description
The Renewal Manager for the US Mid-Market team is responsible for leading a team of renewal account executives to drive customer retention, manage renewal strategies, and ensure revenue growth through effective forecasting, negotiation, and cross-functional collaboration in a high-velocity SaaS environment.
Key Responsibilities
- Lead and coach a team of Renewal Account Executives to achieve renewal and retention targets
- Drive accurate renewal forecasting and maintain pipeline visibility
- Partner with cross-functional teams to align on renewal strategies and account planning
- Support complex negotiations to ensure favorable commercial outcomes and long-term relationships
- Analyze renewal data and customer trends to identify risks and opportunities for performance improvement
Requirements
- 3 years of sales management experience with 6 years of overall SaaS sales, renewals, or account management experience
- Proven track record of leading teams to exceed revenue or retention targets
- Experience in high-velocity, quota-driven sales environments
- Strong deal coaching and negotiation skills
- Demonstrated ability to drive forecast accuracy
- Experience hiring, training, and developing sales professionals
- Strong cross-functional collaboration and communication skills
- Self-starter with ability to operate in a fast-changing environment
- Proficiency in Salesforce and sales productivity tools
Benefits & Perks
Annual OTE salary range of $139,825 to $211,500 USD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
Ready to Apply?
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