Job Description
The Renewals Account Executive role involves managing and renewing high-value enterprise accounts in Mexico, negotiating renewal terms, identifying growth opportunities, and ensuring long-term customer retention to support Samsara's connected operations platform.
Key Responsibilities
- Manage a portfolio of high-value renewal accounts, leading the entire renewal process from quoting to negotiation and securing approvals.
- Drive full-cycle commercial execution to maximize long-term customer retention and lifetime value.
- Maintain accurate Salesforce pipeline data, providing scenario forecasts and risk analysis.
- Collaborate with customer success managers and account executives to identify expansion opportunities and ensure a seamless customer experience.
- Own the health of the territory by proactively addressing churn, advocating for the Mexico market, and exceeding retention targets.
Requirements
- Minimum of 2 years of full-cycle closing or strategic renewals experience, specifically managing Enterprise Mexico accounts.
- Proven track record of managing a quarterly quota of 3 million USD with deal sizes above 300,000 USD.
- Experience navigating the Mexico business landscape and understanding regional market trends.
- Ability to manage multi-stakeholder save cycles and handle complex procurement legal requirements during negotiations.
- Expert proficiency in Salesforce and a disciplined approach to pipeline management.
- Ability to act as the primary commercial lead for a portfolio of 50-75 renewals per quarter, managing high-touch accounts ranging from 500,000 USD.
- Drive full-cycle commercial execution, including initial quoting, complex negotiations, and securing internal approvals, with a focus on prioritizing 36-month terms.
- Forecast with precision by maintaining impeccable Salesforce hygiene, providing scenario forecasting, and delivering data-driven insights.
- Partner seamlessly with Customer Success Managers (CSMs) and Account Executives (AEs) to identify expansion opportunities and ensure a frictionless customer experience.
- Take full accountability for the territory’s health by proactively solving for churn, advocating for the Mexico market, and exceeding retention targets.
Benefits & Perks
Above-market total compensation through a combination of base salary, performance-based bonus variable pay, and equity for eligible roles
Flexible, employee-led remote work model with support for in-person, hybrid, or fully remote work
Comprehensive health and parental leave plans
Professional development stipend
Ready to Apply?
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