Manager, Sales Operations
SamsaraRemote
Full Time
Posted November 25, 2025
$89k - $135k
Not Specified
Remote
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Application opens on company website
Job Description
The role involves developing and implementing strategies to enhance the sales process, improve the customer and sales team experience, and drive revenue growth through cross-functional collaboration and process optimization within a high-growth technology environment.
Key Responsibilities
- Collaborate with sales and leadership to develop strategies that increase sales efficiency and revenue closure.
- Define and refine processes for handling incoming requests, minimizing friction points in sales operations.
- Lead initiatives to improve the sales representative experience by identifying pain points and implementing solutions.
- Work across departments to prioritize and execute improvements aimed at increasing revenue and profitability.
- Hire, develop, and lead a high-performing, inclusive team of deal strategy and sales support professionals.
Requirements
- Minimum of 8 years of experience in a sales support or deal strategy role, preferably at a high-growth technology company with a sales team of 500 people or experience in similar growth or operations roles in a dynamic environment
- Significant experience with Salesforce, specifically Salesforce reporting, as well as experience with data visualization tools e.g. Tableau
- Excellent communication skills with the AVP levels of the organization
- Proficiency in Salesforce.com and the overall sales technology ecosystem
- Action-oriented to solve problems on short timelines
- Demonstrated leadership experience driving complex, cross-functional execution
- Comfortable with ambiguity and enthusiastic about improving efficiencies to increase sales
- Strong organizational skills and business judgment with the ability to manage competing priorities
- Excellent communication and critical thinking skills to understand sales policies and processes at a company, team, and sales rep level
- Bachelor’s degree or higher from a top university
- Advanced analysis skills with expertise working with large and unstructured data sets and building complex models (preferred)
- Previous experience working within Zendesk Zendesk Explore in an administrator capacity (preferred)
- Salesforce CPQ experience (preferred)
- High ability to communicate with both technical stakeholders and business leaders, translating complex issues seamlessly
- High level of curiosity
- Proactive and self-motivated
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model including remote, hybrid, and in-office options
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