Job Description
A Sales Engineering leader responsible for building and managing a diverse team that delivers IoT-based solutions to improve safety, efficiency, and sustainability in physical operations across various industries. The role involves technical customer engagement, developing scalable processes, and driving sales growth through innovative technology integration.
Key Responsibilities
- Build, lead, and develop a high-performing, inclusive Sales Engineering team.
- Serve as a thought leader and executive sponsor for key customer accounts.
- Own team performance metrics and ensure achievement of sales goals.
- Develop scalable strategies and processes for the Sales Engineering organization.
- Support technical escalations related to presales activities, product issues, and feature requests.
- Conduct hands-on testing and installation of IoT hardware to improve customer experience.
- Collaborate with cross-functional teams such as Product Management, Customer Success, and Support to deliver customer solutions.
- Manage relationships with external technology partners throughout complex sales cycles.
- Construct engagement models and build processes to measure team impact across sales cycles.
- Convey customer input to drive product development and improvements.
Requirements
- A 4-year degree from an accredited university.
- At least 2 years of experience managing a technical team, ideally in a sales engineering capacity.
- Proven success in hiring, developing, and retaining diverse talent.
- Experience running scalable and consistent feedback loops to help the team debug processes, share knowledge, and advance toward their personal goals.
- Ability to construct scalable engagement models for the Sales Engineering team based on maximum impact in a sales cycle.
- Experience building processes and integrating software tools to measure team impact throughout the sales lifecycle.
- Experience aggregating and accurately conveying input from prospects that drives product development.
- Experience collaborating with internal cross-functional teams such as Product Management, Customer Success, Support, etc., to deliver results to customers.
- Success in managing relationships with external technology partners through complex sales cycles.
- Bilingual proficiency in English and Spanish.
- Experience managing a technical team of remote employees, ideally in a sales engineering capacity.
- Experience leveraging in-house tooling combined with SaaS business systems to build robust Sales Engineering engagement models.
- Experience clearly defining roles and responsibilities through corporate change, including cross-functional team interactions and internal team growth.
- Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language.
- Work experience building solutions leveraging open APIs.
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Hobbyist interest in working with electronic systems such as car audio installation, classic car restoration, home automation, Raspberry Pi, Arduino, etc.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Inclusive work environment with accommodations for persons with disabilities
Flexible working model supporting in-person, hybrid, or fully remote work
Ready to Apply?
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