Job Description
The role involves partnering with enterprise clients to drive business transformation through IoT solutions, developing success plans, and aligning operational data with strategic outcomes to improve safety, efficiency, and sustainability across various industries.
Key Responsibilities
- Partner with enterprise accounts to develop multi-year success plans and drive business transformation.
- Conduct workshops to understand customer operations and recommend leveraging Samsara's platform for measurable outcomes.
- Lead data-driven business reviews with senior decision-makers to align operational priorities with platform capabilities.
- Explain Samsara's platform features to diverse industries and promote adoption and expansion.
- Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product teams to address customer needs and remove barriers.
Requirements
- Minimum of 4 years of experience in a Senior Customer Success, Account Management, or strategic consulting role.
- Exhibits solid priority management and high emotional intelligence required to lead through the demanding, high-visibility complexity of enterprise accounts, while maintaining a passion for taking initiative and going above and beyond in a dynamic, change-heavy environment.
- Adept at solving complex problems and communicating with executive stakeholders while maintaining poise in high-visibility enterprise accounts.
- Proven ability to build trust and communicate effectively with various stakeholders, including executives, Sales, Product, Support, and Engineering leaders, as well as regular users of our software.
- Experience supporting or working with technical products.
- Bachelor’s degree from a 4-year institution.
- Ability to travel up to 25% for work-related activities.
- Experience with Enterprise SaaS preferred.
- Experience serving and supporting large-scale business solutions at Fortune 500 companies.
Benefits & Perks
Annual Base Salary 88,979.55 - 134,590.91 USD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
Up to 25 travel days
Ready to Apply?
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