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Job Description
The role involves leading Samsara's renewal sales team to drive customer retention, manage complex negotiations, and develop scalable processes to maximize long-term customer value in a SaaS environment.
Key Responsibilities
- Own and execute the Core renewals strategy to meet or exceed retention and renewal targets
- Lead, develop, and manage a team of Renewal Managers and RAEs to ensure high performance and accountability
- Drive forecast accuracy and operational rigor to identify renewal risks and opportunities in advance
- Collaborate with Sales, Customer Success, Finance, and Legal teams on account strategies, pricing, and expansion opportunities
- Engage in high-value negotiations to support deal strategy and maximize contract value while maintaining customer relationships
- Monitor portfolio health metrics, identify systemic risks, and implement proactive mitigation strategies
- Build scalable renewal processes and inspection routines to ensure consistency across the organization
- Hire, coach, and develop talent within the renewals team to strengthen leadership capabilities
Requirements
- 8 years of experience in SaaS sales, renewals, or account management, with at least 3 to 5 years leading second-line or multi-layered sales teams
- Demonstrated success leading managers and driving consistent quota attainment across large, complex portfolios
- Experience owning retention and renewal metrics in a high-growth, recurring revenue environment
- Executive-level negotiation experience with complex, multi-year, 1 million USD SaaS agreements
- Proven ability to drive forecasting discipline and operational excellence across distributed teams
- Strong cross-functional leadership experience with Sales, Finance, Legal, and Customer Success teams
- Expertise in Salesforce and forecasting methodologies
- Exceptional executive presence and communication skills
- Analytical mindset with the ability to translate data into strategic action
- High integrity and strong business judgment
Benefits & Perks
Annual OTE salary range of $170,520 to $274,050 USD
Flexible working model supporting remote, hybrid, or in-office work
Comprehensive health and parental leave plans
Professional development stipend
Performance-based bonus variable pay and equity for eligible roles
Long-term career growth opportunities in a high-growth public company
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