Technical Design Architect UK Security Cleared
Pure StorageStaines, United Kingdom
Full Time
Posted February 24, 2026
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Job Description
The Senior Implementation Engineer is responsible for delivering and supporting Pure Storage solutions through customer deployments, upgrades, and technical support, ensuring customer success and continuous improvement in storage architecture and delivery processes.
Key Responsibilities
- Perform on-site installation, upgrades, and configuration of Pure Storage hardware and software solutions at customer premises
- Lead assessment, planning, and customer engagement activities for upcoming installations and expansions
- Design, develop, and implement customized storage solutions and proof of concept environments based on customer requirements
- Provide advanced troubleshooting, support, and knowledge transfer to customers and internal teams
- Collaborate with cross-functional teams to ensure successful deployment, upgrades, and customer satisfaction
Requirements
- Minimum Security Clearance to SC Level
- Experience in performing on-site installation of Pure FlashArray m and x series systems at customer premises
- Experience in executing HW and UDs for Current FlashArray X and XL series FlashBlade NDUs
- Experience in installing and configuring expansion shelves, data packs, expansion cards, and other hardware components
- Experience in performing capacity consolidation and system expansion activities
- Experience in installing and configuring Pure ActiveCluster and other Pure software features and functionality
- Experience in supporting installation of additional Pure hardware and solutions offered now or in the future
- Ability to lead assessment and planning calls with customers for upcoming installations and NDUs
- Ability to provide basic to advanced knowledge transfer to customers, including Hosts, host groups, volumes, replication sessions, and core array functionality
- Ability to plan and manage travel to customer sites as required
- Ability to define and develop customized storage solutions aligned with customer requirements, leveraging Pure best practices and latest technologies
- Ability to design and implement Proof of Concept (PoC) environments to validate solutions and new approaches
- Ability to bring forward creative, innovative ideas that enhance storage architectures, delivery processes, and customer outcomes
- Ability to actively identify opportunities for continuous improvement across systems, processes, and delivery methodologies
- Ability to create and maintain high-quality documentation, including architectures, configurations, procedures, and delivery guides
- Ability to act as a subject matter expert, providing advanced troubleshooting and support for complex customer issues
- Strong collaboration skills and experience working effectively across sales, support, delivery, and engineering teams
- Demonstrated ability to drive projects to completion, overcoming challenges along the way
- Proven track record of innovative thinking, including developing and implementing new ideas or POCs
- Proactive mindset with accountability for outcomes and a commitment to high-quality delivery
- Exceptional customer-facing skills with a relentless focus on customer success and satisfaction
- Self-starter who stays current with industry trends, emerging technologies, and Pure innovations
- Commitment to continuous learning, including pursuing new skills and certifications
- Strong technical and non-technical communication skills
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Support for growth and development
Inclusive and diverse team environment
Ready to Apply?
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