Strategy and Ops Manager - Advanced Services
Pure StorageRaleigh, North Carolina
Full Time
Posted February 6, 2026
$118k - $178k
~111 people viewed this recently
Apply Now
Application opens on company website
Job Description
The Strategy and Ops Manager - Advanced Services is responsible for driving strategic planning, operational performance, resource management, and process improvements within a global data storage and professional services organization, supporting initiatives like AI automation and workforce optimization.
Key Responsibilities
- Serve as the strategic engine for the Advanced Services team, bridging strategy and operational execution
- Act as a key advisor to leadership on creating a data-driven, scalable service organization
- Manage demand forecasting and capacity modeling for global delivery teams
- Design and manage executive scorecards and KPIs to monitor delivery health, utilization, and SLA performance
- Lead process improvement initiatives using Lean or Six Sigma methodologies to eliminate bottlenecks and standardize workflows
- Lead organizational change management through communication and engagement strategies
- Collaborate with engineering and BI teams to automate reporting workflows and develop predictive analytics
Requirements
- 7 to 10 years of experience in Business Operations, Strategic Operations, Program Project Management (PMO), Service Delivery Operations, or a related role.
- Experience supporting Professional Services, Advanced Services (AS), or global delivery organizations.
- Operational leadership experience leading business operations, program management, or service delivery within a global professional services or technology environment.
- Mastery of workforce planning and capacity modeling, with a proven ability to align headcount and budgets with fluctuating market demands.
- Expert-level ability to interpret complex datasets using tools like Tableau or Excel to influence executive decision-making and drive organizational accountability.
- Demonstrated success in leading large-scale transformation projects and applying process improvement frameworks such as Lean, Kaizen, or Agile to increase operational efficiency.
- Exceptional skill in executive communication and stakeholder management, with the ability to drive cross-functional alignment and lead organizational change across diverse teams.
- Ability and willingness to work from the Raleigh, North Carolina office in compliance with company policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Annual base salary range of $118,000 to $178,000 USD
Potential eligibility for incentive pay and/or equity
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
Join Pure Storage and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Pure Storage
Jobs in Raleigh, North Carolina
More jobs at Pure Storage
Strategic Account Executive, GSI - France
Pure Storage
NEW
Paris
Full Time
20h
Senior Product Manager, Digital Experience
Pure Storage
NEW
Santa Clara
Full Time
20h
$180k-270k
Senior Manager, Domestic Tax
Pure Storage
NEW
Santa Clara
Full Time
20h
$182k-273k
More jobs in Raleigh, North Carolina
Project Manager - Land Development
Atwell
Raleigh
Full Time
5d
Credit Sales Coordinator I
res
Raleigh
Full Time
6d
Senior Applied AI Engineer - Energy Industry
Celonis
Raleigh
Full Time
Mar 27