Services Solution Expert
Pure StorageLocation not specified
Full Time
Posted April 29, 2026
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Job Description
The Services Solutions Expert is responsible for designing and driving customer success by transforming complex technical needs into outcome-based service solutions, accelerating platform adoption, and collaborating across teams to ensure seamless delivery and growth in the data storage industry.
Key Responsibilities
- Architect outcome-based solutions by translating customer goals into service scopes that reduce deployment risk and accelerate platform adoption.
- Drive pipeline growth by proactively attaching professional and lifecycle services to hardware and software deals, ensuring accurate forecasting.
- Enable sales teams by articulating the value of risk reduction and lifecycle outcomes to stakeholders.
- Identify and apply repeatable service patterns across accounts to ensure consistency and scalability.
- Collaborate with cross-functional teams to ensure seamless handoffs and alignment of service delivery with customer expectations.
Requirements
- Experience of 2 to 5 years in Technical sales, services sales, or an overlay solutions specialist role, with exposure to infrastructure, cloud, storage, or enterprise IT.
- Proven ability to lead technical discovery, handle complex objections, and position value-based solutions within infrastructure, cloud, or enterprise IT environments.
- Experience managing a high-volume services pipeline within a CRM system such as SFDC, with the ability to recognize patterns and distinguish between standard motions and complex escalations.
- Consultative selling fundamentals including discovery, qualification, objection handling, and value-based positioning.
- Experience selling into Commercial, Small, Mid-Market, Corporate, and SLED accounts.
- Familiarity with infrastructure projects such as migrations, workshops, automation initiatives, or lifecycle services.
- Exceptional ability to simplify technical services into clear business outcomes for busy stakeholders, and to communicate about value, risk, and outcomes rather than just SKUs and features.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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