Senior Service Solution Architect Japan
Pure StorageTokyo, Japan
Full Time
Posted September 30, 2025
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Job Description
The Senior Service Solution Architect supports customers by designing and delivering advanced IT infrastructure solutions, collaborating with cross-functional teams, and providing technical consultation throughout pre-sales and post-sales processes to meet business and technical objectives.
Key Responsibilities
- Deeply understand customer business requirements, technical needs, systems, environments, and service history to build, propose, and deliver optimal IT infrastructure solutions.
- Collaborate with cross-functional teams to formulate and promote advanced service solutions for customers and partners.
- Design scalable, resilient, AI cloud-ready enterprise data platform migration solutions aligned with customer goals.
- Develop detailed solution architectures, operational models, and comprehensive proposals to meet customer-specific requirements.
- Create testing frameworks, validation plans, and risk mitigation strategies to ensure successful deployment of solutions.
- Support the implementation of advanced service solutions through technical consultation and acting as a primary technical contact.
- Provide technical advice on implementation, automation, data migration, and complex deployment requirements.
- Manage project risks, budgets, and timelines to ensure successful project delivery, including project management for smaller projects.
Requirements
- Five or more years of experience in enterprise IT infrastructure operations or infrastructure environment automation efficiency operations.
- Deep understanding and practical experience with major cloud solutions such as Amazon AWS and Microsoft Azure.
- Experience with data center migration and platform integration.
- Understanding of Enterprise Storage protocols.
- Fundamental knowledge of networking concepts, virtualization solutions, and operating systems including UNIX, Windows, and Linux.
- Experience with disaster recovery (DR), cybersecurity, and container technologies.
- Proficiency in scripting languages such as Perl, PowerShell, and Python, and experience with operational implementation using REST API.
- Experience with monitoring design utilizing monitoring tools.
- Experience with Identity and Access Management (IAM) and authentication management using Active Directory (AD).
- Excellent verbal and written communication skills capable of clearly conveying complex technical information to non-technical audiences.
- Ability to understand and deliver information at the expected level of detail and in the appropriate sequence, and to grasp the core intent of the audience.
- Active listening skills to accurately understand customer expectations and information, especially in non-technical dialogues involving business challenges with mid-to-senior level clients.
- Strong desire to learn new technologies and willingness to share knowledge with others.
- Creative problem-solving skills and strong analytical capabilities.
- Ability to manage external and internal stakeholders and report on project progress.
- Possession of relevant certifications such as ITIL, PMP, SNIA certification programs, CompTIA Storage, or vendor-specific storage certifications.
- Autonomous and proactive mindset with logical and rational thinking processes.
- Strong team player with a professional demeanor, capable of proactively offering opinions and clarifying ambiguities in meetings.
- Excellent project management and multitasking skills.
- Business-level proficiency in English, including reading and writing, with a strong desire to improve.
Benefits & Perks
Compensation/salary range (not specified in the text)
Work schedule (flexible time off)
Work environment perks (wellness resources, company-sponsored team events)
Support for accommodations for candidates with disabilities
Opportunities for professional growth and development
Inclusive and diverse workplace culture
Recognition as a Fortune's Best Large Workplace and Great Place to Work
Ready to Apply?
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