Senior Collections Manager
Pure StorageBangalore, India
Full Time
Posted February 24, 2026
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Job Description
The role involves leading and transforming the global collections and cash flow operations within a fast-paced, technology-driven company, focusing on automation, strategic financial management, and cross-functional collaboration to optimize financial processes and support the company's growth.
Key Responsibilities
- Lead and develop a high-performing collections team to ensure timely resolution of overdue balances and dispute management.
- Partner with IT and Finance to migrate manual workflows to automated, AI-based solutions for collections processes.
- Own and manage cash flow forecasting, monitor DSO trends, and provide insights to executive leadership.
- Collaborate with cross-functional teams such as Revenue, Billing, Sales, Tax, Credit, and Accounting to resolve billing and payment issues.
- Maintain and optimize global collections policies and SOX controls to ensure compliance and audit readiness.
Requirements
- Proven ability to lead and mentor large-scale Finance or Accounts Receivable (AR) teams within a fast-paced, global technology or SaaS environment, with a focus on professional development and team upskilling.
- High proficiency in ERP systems such as NetSuite and a track record of successfully implementing automation tools, Robotic Process Automation (RPA), or AI-driven analytics to replace manual financial processes.
- Exceptional fluency in spoken and written English, with the ability to influence internal stakeholders and external partners, effectively managing high-stakes escalations and complex financial negotiations.
- A data-driven approach to collections management, with the ability to translate aging reports and Days Sales Outstanding (DSO) metrics into clear strategies for bad debt mitigation and operational improvement.
- Flexibility to collaborate across time zones, including alignment with California-based headquarters, and the ability to work independently to drive results in a high-growth, multi-currency environment.
- Experience owning and managing the monthly and quarterly cash flow forecasting process and monitoring DSO trends, providing executive leadership with actionable insights and performance metrics.
- Ability to act as a key bridge and collaborator between Revenue, Billing, Sales, Tax, Credit, Accounting, IT, etc., to resolve complex billing and payment issues, and to navigate sales escalations effectively.
- Maintain and optimize global collections policies and SOX controls, ensuring all activities meet internal audit requirements.
- Familiarity with automation tools and AR analytics platforms, and experience implementing or managing RPA or workflow tools in AR Collections.
- Preferred educational qualification of BS or BA or related professional qualification.
- Strong leadership skills with a balance of empathy and accountability, and excellent problem-solving and conflict-resolution abilities.
- Detail-oriented, organized, and capable of managing competing priorities in a high-growth environment.
- Passion for continuous improvement, automation, and operational excellence.
Benefits & Perks
Competitive compensation/salary range
Flexible time off
Wellness resources
Company-sponsored team events
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