Senior Analyst, Subscription GTM Operations
Pure StorageSanta Clara, California
Full Time
Posted December 5, 2025
$134k - $202k
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Job Description
The role involves optimizing the subscription Quote-to-Cash lifecycle by managing system configurations, process improvements, and cross-functional collaboration to ensure scalable and efficient subscription offerings and launches.
Key Responsibilities
- Lead end-to-end operational configuration and readiness for complex subscription launches within SFDC CPQ
- Identify, analyze, and implement process improvements within the QTC ecosystem to enhance efficiency and customer experience
- Collaborate with stakeholders to prioritize NPI releases, manage the operational backlog, and align system development with strategic goals
- Design, build, and maintain operational dashboards and KPIs to monitor subscription business performance and regional trends
- Create documentation and provide knowledge transfer on QTC procedures and system configurations
Requirements
- Proven ability to apply advanced professional concepts and established company policies and procedures to independently resolve complex, non-routine operational issues with minimal guidance.
- Deep, demonstrated working knowledge of Salesforce.com SFDC CPQ and Sales Cloud, with experience configuring or managing complex subscription or billing platforms such as Zuora or Oracle ERP.
- Capacity to perform in-depth analysis on problems of broad scope, synthesize key findings, and proactively translate data and metrics into concrete, executable solutions for process optimization.
- Excellent track record of building effective working relationships across Finance, Sales, Product, and IT, and the ability to persuade and influence functional peer groups on technical and operational best practices.
- Demonstrated ownership over task execution, leveraging superior judgment and attention to detail to ensure the accurate, timely, and compliant delivery of critical subscription product configurations and processes.
- Experience owning end-to-end operational configuration and readiness for complex subscription launches within SFDC CPQ, ensuring system setup, compliance, and launch-day success.
- Ability to proactively identify, analyze, and implement semi-routine process improvements within the Quote-to-Cash ecosystem, taking ownership of project execution to enhance speed, accuracy, and customer experience.
- Experience managing the operational backlog, prioritizing key New Product Introduction (NPI) releases, and ensuring system development aligns with strategic monetization objectives.
- Ability to design, build, and maintain high-impact operational dashboards and KPIs, ensuring data integrity and providing management with actionable insights on subscription business performance and regional trends.
- Excellent documentation skills, including creating comprehensive Business Requirements Documents and providing knowledge transfer to junior team members and end-users on advanced QTC procedures and system configurations.
- Established operational independence with the ability to resolve complex, non-routine operational issues with minimal guidance.
- Work from the Santa Clara office in compliance with company policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Salary range: 134,000 - 202,000 USD annually
Potential eligibility for incentive pay and/or equity
In-office work environment in Santa Clara
Flexible time off
Wellness resources
Company-sponsored team events
Recognition as a Fortune's Best Large Workplace and Best Workplace for Millennials
Inclusive and diverse work culture
Accommodations for candidates with disabilities
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