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  3. Shift Supervisor, On-Road Operations
Nuro logo

Shift Supervisor, On-Road Operations

Nuro
Santa Clara, California
Full Time
Posted December 23, 2025
$80k - $108k
Not Specified
Apply Now

Application opens on company website

Job Description

The role involves managing and leading a team of AV operators to ensure successful execution of operational missions, including hiring, training, performance management, and continuous improvement within a self-driving technology company.

Key Responsibilities

  • Hire, onboard, and develop a team of AV operators
  • Manage team performance through feedback, coaching, and performance reviews
  • Oversee start and end of shift activities, including attendance and data management
  • Coordinate with planning teams to ensure operators are trained and prepared for new features
  • Monitor and review team performance, identify deviations, and implement corrective actions
  • Respond to operator and onsite incidents following established procedures
  • Collaborate cross-functionally to improve operational efficiency and standardization

Requirements

  • At least 2 years experience managing teams of at least 10 direct reports, including hiring, performance management, coaching, and mentoring or relevant work experience.
  • Experience leading and managing a team of 20 operators, providing feedback and guidance, ensuring training competency is up to date, and offering coaching and mentoring.
  • Understanding of US Labor laws, Employment laws, and Driving laws.
  • Strong problem-solving skills and the ability to take initiative to resolve issues independently.
  • Ability to review data and analyze performance metrics.
  • Exceptional interpersonal and communication skills.
  • Willingness to work in a fast-paced, dynamic environment with a friendly, positive attitude and a willingness to learn and grow.
  • Ability to work a flexible schedule that includes nights, evenings, and weekends.
  • Experience in the AV delivery industry for at least 2 years (preferred).
  • Experience managing large teams of 15 or more direct reports for at least 4 years (bonus point).

Benefits & Perks

Compensation/salary range between $80,180 and $108,240, plus annual performance bonus and equity
Flexible work schedule including nights, evenings, and weekends
A competitive benefits package

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