Job Description
The role involves managing and leading a team of AV operators to ensure successful execution of operational missions, including hiring, training, performance management, and continuous improvement within a self-driving technology company.
Key Responsibilities
- Hire, onboard, and develop a team of AV operators
- Manage team performance through feedback, coaching, and performance reviews
- Oversee start and end of shift activities, including attendance and data management
- Coordinate with planning teams to ensure operators are trained and prepared for new features
- Monitor and review team performance, identify deviations, and implement corrective actions
- Respond to operator and onsite incidents following established procedures
- Collaborate cross-functionally to improve operational efficiency and standardization
Requirements
- At least 2 years experience managing teams of at least 10 direct reports, including hiring, performance management, coaching, and mentoring or relevant work experience.
- Experience leading and managing a team of 20 operators, providing feedback and guidance, ensuring training competency is up to date, and offering coaching and mentoring.
- Understanding of US Labor laws, Employment laws, and Driving laws.
- Strong problem-solving skills and the ability to take initiative to resolve issues independently.
- Ability to review data and analyze performance metrics.
- Exceptional interpersonal and communication skills.
- Willingness to work in a fast-paced, dynamic environment with a friendly, positive attitude and a willingness to learn and grow.
- Ability to work a flexible schedule that includes nights, evenings, and weekends.
- Experience in the AV delivery industry for at least 2 years (preferred).
- Experience managing large teams of 15 or more direct reports for at least 4 years (bonus point).
Benefits & Perks
Compensation/salary range between $80,180 and $108,240, plus annual performance bonus and equity
Flexible work schedule including nights, evenings, and weekends
A competitive benefits package
Ready to Apply?
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