Partner Account Manager, UK
Pure StorageStaines, United Kingdom
Full Time
Posted February 24, 2026
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Job Description
The Partner Account Manager at Pure Storage is responsible for supporting and enabling reseller partners by managing relationships, streamlining operational processes, and driving partner readiness to enhance indirect revenue growth within the company's data storage and cloud platform ecosystem.
Key Responsibilities
- Manage day-to-day relationships with reseller partners to ensure operational efficiency and program compliance
- Support deal registration processes, including review, approval, extension, and reassignment in Salesforce SFDC
- Coordinate with internal teams to facilitate seamless handoffs and clarity on partner-led opportunities
- Guide partners through sales, technical, and certification training to enhance their competency and effectiveness
- Track and report on partner attainment of training and competency requirements
- Serve as the primary contact for partner program inquiries, resolving operational issues and system-related problems
- Assist in executing channel marketing initiatives and driving partner engagement in local events
- Identify and document friction points in partner processes, recommending improvements to streamline operations
Requirements
- Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
- Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and maintain pipeline hygiene.
- A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
- Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
- Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.
- Ability to work from the Staines office in compliance with Pure Storage policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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