Partner Account Manager, Switzerland

Pure Storage

Location not specified

Full Time

Posted April 21, 2026

Not Specified

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Job Description

The Partner Account Manager is responsible for managing relationships with reseller partners, supporting their operational efficiency, training, and program compliance to drive indirect revenue growth within a technology-focused, fast-paced environment.

Key Responsibilities

Manage day-to-day relationships with reseller partners to ensure operational efficiency and program compliance
Support deal registration processes, including review, approval, extension, and reassignment in Salesforce SFDC
Coordinate with internal Account Executives to facilitate seamless handoffs and clarity on partner-led opportunities
Guide partners in accessing sales, technical, and certification training resources to enhance their competency
Track and report on partner attainment of training and competency requirements
Serve as the primary contact for partner program inquiries, resolving operational issues and system-related problems
Assist in executing channel marketing activities and driving partner engagement in local events and programs
Identify friction points in partner processes and contribute to documenting and implementing operational improvements

Requirements

Verbal and written fluency in French is required.
Fluency in both French and English is required.
Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and pipeline hygiene.
A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.