Partner Account Manager, Switzerland
Pure StorageZurich, Switzerland
Full Time
Posted February 3, 2026
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Application opens on company website
Job Description
The Partner Account Manager role involves managing relationships with reseller partners, supporting operational processes, enabling partner training, and driving revenue growth within the channel sales function for a data storage technology company.
Key Responsibilities
- Manage day-to-day relationships with reseller partners to optimize engagement and operational efficiency
- Support deal registration processes, including review, approval, extension, and reassignment in Salesforce SFDC
- Coordinate with internal Account Executives to ensure seamless handoffs and clarity on partner-led opportunities
- Guide partners to access sales, technical, and certification training resources to increase competency
- Track and report on partner attainment of training and competency requirements
- Serve as the first point of contact for partner program inquiries, communicating program details, incentives, and requirements
- Resolve operational issues related to partner portals, login credentials, and CPQ systems
- Assist in executing channel marketing initiatives and driving partner engagement in localized events
- Identify friction points in partner processes and contribute to documentation and implementation of operational improvements
Requirements
- Verbal and written fluency in French is required.
- Fluency in both Swiss-German or German and English is required.
- Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
- Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and pipeline hygiene.
- A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
- Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
- Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Opportunities for growth and development
Inclusive and supportive work environment
Ready to Apply?
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