Partner Account Manager, Switzerland
Pure StorageZurich, Switzerland
Full Time
Posted February 3, 2026
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Job Description
The Partner Account Manager role involves managing relationships with reseller partners, supporting operational processes, enabling partner training, and driving revenue growth within the channel sales function for a data storage technology company.
Key Responsibilities
- Manage day-to-day relationships with reseller partners to optimize engagement and operational efficiency
- Support deal registration processes, including review, approval, extension, and reassignment in Salesforce SFDC
- Coordinate with internal Account Executives to ensure seamless handoffs and clarity on partner-led opportunities
- Guide partners to access sales, technical, and certification training resources to increase competency
- Track and report on partner attainment of training and competency requirements
- Serve as the first point of contact for partner program inquiries, communicating program details, incentives, and requirements
- Resolve operational issues related to partner portals, login credentials, and CPQ systems
- Assist in executing channel marketing initiatives and driving partner engagement in localized events
- Identify friction points in partner processes and contribute to documentation and implementation of operational improvements
Requirements
- Verbal and written fluency in French is required.
- Fluency in both Swiss-German or German and English is required.
- Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
- Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and pipeline hygiene.
- A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
- Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
- Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Opportunities for growth and development
Inclusive and supportive work environment
Ready to Apply?
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