The HR Operations Specialist is responsible for managing and optimizing HR processes, ensuring data accuracy, handling complex employee cases, and collaborating with cross-functional teams to support a seamless and compliant employee lifecycle in a fast-paced, international environment.
Key Responsibilities
Manage complex employee and manager cases, ensuring compliance and seamless experience
Own and improve HR operational processes, systems, and documentation using Workday and ServiceNow
Audit and execute high-volume HR transactions with accuracy
Maintain and enhance data integrity and HR Standard Operating Procedures (SOPs)
Analyze root causes of process issues and implement scalable solutions
Lead continuous improvement projects to optimize HR service delivery
Collaborate with HRBPs, Payroll, and HR Technology to align regional processes with global strategies and statutory requirements
Requirements
Two years of HR experience in an international, matrixed environment.
Advanced proficiency in Workday and ServiceNow HRSD, including the ability to extract and interpret data to drive operational insights.
Strong skills in Excel and Google Sheets with the ability to turn raw data into a narrative that informs decision-making.
Self-motivated, deadline-driven, persistent, and able to solve problems independently while effectively leveraging resources.
Excellent communication skills with the ability to communicate thoughtfully and effectively across different functions, geographies, and levels of seniority.
Proactive in sharing domain expertise and advising team members to elevate the HR Operations team.
Deep understanding of EMEA-specific leave policies including Sick, Parental, Absence, and benefits.
Experience contributing to UAT and requirements gathering for HR system enhancements.
Familiarity with project management methodologies.
Deep knowledge of Workday configuration.
Ability and willingness to work from the Prague office in compliance with company policies.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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