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Job Description
The Engagement Manager is responsible for leading the development and management of customer proposals and value propositions, acting as the single point of contact for client engagement, coordinating cross-functional teams, and ensuring the delivery of compelling content that highlights the strategic and technical benefits of Pure Storage solutions.
Key Responsibilities
- Organize, plan, and manage the development of proposals and value propositions according to schedule and deliverables.
- Write and review proposal content, including executive summaries and value messaging, to meet customer needs and ensure consistency.
- Serve as the single point of contact (SPOC) for customer engagement, managing schedules, deliverables, and approvals.
- Lead internal cross-functional teams, including account teams, engineering, and value management, to align efforts and deliver high-quality proposals.
- Develop and verify value messaging, collate proofing deliverables, and ensure alignment with customer objectives.
- Manage the creation, testing, and submission of unsolicited proposals and RFx responses, ensuring process adherence and content quality.
- Coordinate with customer stakeholders to facilitate reviews, revisions, and sign-offs of proposal deliverables.
- Analyze customer environments to identify improvement areas and build compelling value propositions highlighting measurable benefits.
Requirements
- Ten or more years of experience in large deal engagement management managing cross-functional teams to deliver and close client proposals, preferably including experience working at a large consulting firm and/or a technology vendor in a pre-sales Engagement Management role.
- Demonstrable and proven track record of the ability to manage senior client interactions, controlling meeting agendas, deliverables, and approvals.
- Ability to write detailed content summarizing customer content, value, and solutions in executive language.
- Proven ability to analyze complex planning and preparation of an executable plan with the customer and internally.
- Exceptional communication and storytelling skills, with the ability to influence customer project stakeholders.
- Experience working collaboratively with cross-functional teams, especially sales engineers and account teams.
- Customer-focused mindset with a passion for delivering value and building long-term relationships.
- Familiarity with tools to enhance, automate, and simplify the process of delivering outstanding differentiated proposals.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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