The Distribution Account Manager at Pure Storage is responsible for managing relationships with distributors, optimizing operational efficiency, ensuring program compliance, and supporting partner engagement to drive revenue growth within the company's global channel sales team.
Key Responsibilities
Manage day-to-day relationships with distributors to ensure operational efficiency and program compliance
Execute high-volume pipeline management tasks, including deal registration approvals and reassignments
Serve as the first point of contact for systems-related issues and troubleshoot portal access and licensing problems
Communicate complex distributor program details, requirements, and incentives to ensure understanding and compliance
Guide distributors through sales, technical, and certification training resources to increase their effectiveness
Identify and document operational process friction points and contribute to streamlining efforts
Support channel engagement by driving distributor participation in marketing events and follow-up activities
Generate reports and data insights for leadership reviews and ROI analysis
Requirements
Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals such as Partner Central, with a strong ability to manage data and maintain pipeline hygiene.
A high degree of accuracy and focus on detail, with proven ability to analyze current processes and identify opportunities for optimization and efficiency gains.
Excellent, professional standard verbal and written communication skills in both English and Russian, with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex issues quickly.
Operational support or account management experience in a technology or B2B environment, working with partners, resellers, or distributors.
Ability to execute high-volume pipeline management tasks, including timely approval, rejection, extension, and reassignment of deal registrations in Salesforce.
Ability to serve as the first point of contact for all systems-related issues, including troubleshooting portal access, login credentials, CPQ (Configure, Price, Quote) issues, and license allocation.
Ability to proactively communicate, explain, and provide updates on complex distributor program details, requirements, and incentives, including the Rebate Portal, to ensure full comprehension and compliance.
Experience guiding distributors to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
Ability to assess current operational processes, identify friction points, and contribute to streamlining efforts, including documenting new processes and best practices.
Ability to support channel engagement by assisting in driving partner attendance for distributor marketing events and managing proactive follow-up to maximize conversion and engagement ROI.
Ability to generate accurate, timely reports and data insights for Quarter Business Reviews (QBRs) and Return on Investment (ROI) analysis for leadership.
Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
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