The Client Services Manager oversees the execution of global B2B marketing campaigns and brand assets, ensuring strategic alignment, workflow orchestration, and efficient resource management across creative and cross-functional teams.
Key Responsibilities
Lead the end-to-end creative intake, prioritization, and delivery process for internal and external agencies to ensure campaign readiness and brand consistency.
Collaborate with leadership to translate business goals into creative briefs and facilitate communication between creative teams and stakeholders.
Manage governance of the creative tech stack, including reporting and transitioning to new DAM systems for asset management.
Oversee creative resourcing, budgets, and SOWs in coordination with Finance and Procurement to meet organizational KPIs.
Prioritize and triage creative needs across the enterprise, serving as the primary liaison for project visibility and feedback.
Requirements
Deep experience navigating the creative development lifecycle from initial briefing and concepting to production and final asset trafficking within a fast-paced corporate or agency environment.
Proven ability to unify diverse teams such as Engineering, Sales, and Brand around shared objectives, acting as a trusted consultant who translates complex requirements into clear creative direction.
Mastery of project management and Digital Asset Management (DAM) tools like Asana, Bynder, or Frontify with the ability to establish data-driven standards for asset governance and reporting.
An outcomes-oriented mindset with the skill to manage multiple high-stakes workstreams simultaneously while maintaining strict quality standards and brand integrity.
Willingness and ability to work primarily in an in-office environment at the Santa Clara office in compliance with company policies.
Benefits & Perks
Salary range: 153,000 - 230,000 USD
Work environment: primarily in-office at Santa Clara
Perks: flexible time off, wellness resources, company-sponsored team events
Potential incentive pay and/or equity
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