Channel Sales Operations Director

Pure Storage

Santa Clara, California

Full Time

Posted April 21, 2026

$205k - $328k

Not Specified

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Job Description

The role involves leading channel sales operations by developing strategic frameworks, analyzing data to optimize partner performance, and managing cross-functional processes to support a high-growth, channel-centric business model.

Key Responsibilities

Serve as the primary strategic advisor to the VP of Channel Sales, defining operational roadmaps and KPIs.
Design, build, and refine operational frameworks to support the global channel model.
Analyze channel data to uncover insights, trends, and measure channel effectiveness.
Collaborate with cross-functional teams to identify and resolve friction points in the sales cycle.
Drive annual planning processes, including target setting, coverage optimization, and program evolution.
Manage Salesforce configurations, ensure data integrity, onboard partners, and support deal transactions.

Requirements

10-15 years of progressive experience in Channel Operations or Sales Operations with a proven track record of managing theater-level operations in a high-growth environment.
Deep understanding of how channel partners grow their business, the role of channel programs and incentives, and the ability to share this knowledge with others.
Expert-level technical skills in Salesforce, including a deep understanding of CRM architecture, opportunity management, and object relationships.
Advanced proficiency in Tableau and Sheets, including complex modeling, macros, and data visualization.
Significant experience building and maintaining Looker dashboards to support real-time decision-making.
Forward-thinking approach to leveraging AI technologies such as Large Language Models (LLMs) for data synthesis, predictive forecasting, automating workflows, and simplifying complex data sets.
Consultative mindset with the ability to present complex data to executives and craft strategic stories, as well as troubleshoot deals with regional managers.
Fluency in key business metrics such as CapEx vs. OpEx, contra-revenue, discounts, margins, recurring revenue models (ACV, TCV, ARR, MRR), and operational levers like DSO, flooring, and credit, with the ability to interpret the fiscal story behind the numbers.
Problem-solving skills with a fixer mentality, capable of identifying broken processes, proposing solutions, and leading their implementation.
Ability to work on-site daily at the Santa Clara, CA office.
The role may be eligible for incentive pay and/or equity, with salary ranges from $205,000 to $328,000 USD depending on role, level, and location.