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Job Description
The role involves supporting Planet's developer ecosystem by improving technical documentation, enabling customer self-service, and assisting with the adoption of APIs and platform capabilities through technical content creation, community engagement, and cross-team collaboration.
Key Responsibilities
- Support the development and maintenance of technical documentation for APIs, SDKs, and platform workflows.
- Create and update developer onboarding content, technical guides, and evaluation scripts.
- Assist in organizing and delivering developer education events such as hackathons, workshops, and webinars.
- Engage with the developer community by answering questions in online forums.
- Collaborate with cross-functional teams to improve the clarity, accuracy, and usability of technical content.
- Contribute to tooling improvements and perform lightweight coding to enhance developer experience.
Requirements
- 1 years of experience in technical documentation, developer education, or developer support.
- Bachelor’s degree in Computer Science, Engineering, Geospatial Studies, or equivalent experience.
- Basic proficiency in Python and/or JavaScript.
- Familiarity with Git and developer workflows including merge requests, repositories, and version control.
- Interest in developer experience, APIs, and technical education.
- Solid written communication skills with attention to clarity and structure.
- Ability to collaborate across engineering, product, and support teams.
- Comfort working in an evolving technical environment with multiple priorities.
Benefits & Perks
Paid time off including vacation, holidays and company-wide days off
Employee Wellness Program
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Volunteering Paid Time Off
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