Field Application Engineer Control Systems, IIoT Engineering
Phoenix ContactPhoenix, Arizona
Full Time
Posted November 14, 2025
$115k - $160k
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Application opens on company website
Job Description
The Field Application Engineer (FAE) at Phoenix Contact acts as a technical liaison, providing expert support in electronic and automation product applications, developing solutions for customers, and supporting sales growth through technical consultation, training, and industry engagement.
Key Responsibilities
- Collaborate with sales teams to identify and qualify new business opportunities through technical consultation and solution development.
- Provide on-site and remote technical support to customers, including product demonstrations, application guidance, and troubleshooting.
- Develop and deliver technical training to internal teams, channel partners, and customers.
- Support the integration of company products into customer applications, including system design, configuration, and validation.
- Assist in the development of technical documentation, application notes, and white papers.
- Participate in trade shows, webinars, and customer events to promote solutions and build brand awareness.
- Collaborate with product management and engineering teams to provide market feedback and influence product development.
- Manage and develop channel partners through joint sales activities, trainings, and mutual action plans.
Requirements
- Four-year degree in Engineering or related technical field preferred.
- 5-7 years of experience in a technical support, application engineering, control engineering or field engineering role.
- Strong knowledge of industrial automation, control systems, control system software or electronic components.
- Experience with architecting, designing and writing applications with software and tools such as IEC61131-3 PLC software, Codesys, HMI, HLL C, Python, SCADA, Machine Learning, Profinet, EtherCAT, OPC-UA, ModbusTCP.
- Must be able to travel via airplane.
- Must have a valid driver s license and be able to operate an automobile for up to six hours at a time.
- Must be able to lift a minimum of 50 lbs (samples, demos, literature).
- Must be able to travel overnight 35% or as dictated by assigned territory.
- Must comply with company dress code guidelines.
- Must demonstrate technical competence on all products solutions within area of focus.
- Must work independently to manage and develop channel partners through utilization of joint sales activities, trainings, and mutual action plans.
- Must be able to attend and participate in trade shows, webinars, and customer events.
- Must be able to develop and deliver technical training to internal teams, channel partners, and customers.
- Must be able to support the integration of company products into customer applications, including system design, configuration, and validation.
- Must maintain accurate records of customer interactions, project status, and technical issues using CRM and support tools.
- Must meet or exceed sales growth objectives as established by manager.
- Must take directions to actively develop new partners and act as ambassador in your specified territory.
- Must demonstrate technical competence on all products solutions within area of focus.
- Must maintain all corporate policies, procedures, and programs including quotations, lead follow-up, and timely reporting.
Benefits & Perks
medical, dental, and vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance
life insurance
short and long-term disability
assistance programs
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