Senior Product Operations Manager, New Hardware
Palmetto Clean TechnologyLocation not specified
Contract
Posted September 8, 2025
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Job Description
The Senior Product Operations Manager of Hardware at Palmetto is responsible for providing technical expertise and strategic guidance on solar and residential energy hardware, managing OEM relationships, and supporting the development and deployment of innovative clean energy products to enhance customer satisfaction and company growth.
Key Responsibilities
- Assess and launch hardware technologies for solar and residential energy products.
- Lead the Palmetto LightReach Approved Vendor List process.
- Expand and manage the Virtual Power Plant (VPP) program.
- Manage OEM relationships to improve hardware offerings.
- Provide expertise on current, future, and legacy energy hardware technologies.
- Coordinate requirements and communicate between engineers, operations, OEMs, and investors.
- Support hardware product infrastructure development with devices like heat pumps and smart panels.
- Ensure successful hardware launches and maintain AVL requirements.
- Identify new partners and technologies to enhance hardware strategy.
- Maintain and communicate with OEM partners and technical teams.
Requirements
- Seven (7) years of experience in a role which provides a deep, highly technical, hands-on understanding of solar and or other energy efficiency technologies, including experience with hardware product development, electrician installer, or similar roles.
- Experience in the solar industry is required.
- Experience with other home efficiency hardware types, such as HVAC systems, smart thermostats, EV Chargers, etc., is a plus.
- Ability to analyze in-depth Independent Engineer reports on solar inverters or batteries to understand product risks and strengths, and work with OEMs to determine mitigation strategies.
- Highly analytical, data-driven, and detail-oriented, with the ability to use data to drive decisions.
- Experience managing multiple priorities, being adaptable, influencing peers and cross-functional teams, and organizing and leading multiple parallel workstreams.
- Strong communication skills, capable of communicating seamlessly with senior leaders, cross-functional peers, and external stakeholders in a timely manner.
- Proactive problem-solving skills with the ability to understand root causes and develop solutions.
- Employment contingent upon the successful completion of a background check.
Benefits & Perks
Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans
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