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Field Service Technician - Chicago

Palmetto Clean Technology
Location not specified
Full Time
Posted September 29, 2025
Solar Energy
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Job Description

The Field Service Technician at Palmetto is responsible for troubleshooting, repairing, and supporting residential solar systems to ensure optimal performance and customer satisfaction, while also assisting with installations, inspections, and ongoing service needs throughout the system's lifespan.

Key Responsibilities

  • Troubleshoot and repair solar systems onsite
  • Document service visits and complete job closeout reports
  • Schedule site visits and coordinate with field teams and customers
  • Assist with system closeout and pre-energization tasks
  • Perform site surveys, inspections, and document collection
  • Deliver quality service and installation work as the primary field representative
  • Maintain service level agreements for site visits
  • Perform operations and maintenance support and monitoring
  • Conduct safety and quality audits, site inspections, and job closeout reviews
  • Perform field installations of PV, storage, and structural upgrades
  • Investigate damages and claims related to solar systems

Requirements

  • Must have 3 years of experience installing, repairing, and troubleshooting residential solar storage systems.
  • Must have an electrical license in Massachusetts; electrical license is a plus in other locations.
  • Must be willing and able to climb ladders, work on rooftops, and work on your feet for long periods of time.
  • Must be able to lift 50 pounds of weight frequently throughout the workday.
  • Must have the ability to safely handle and maintain basic hand and power tools used for installation.
  • Must have excellent communication skills and a professional demeanor.
  • Must have attention to detail.
  • Must have regular, reliable, and predictable attendance.
  • Must have the ability to work well with others in a collaborative team environment.
  • Must have a valid state driver’s license and a clean driving record.
  • Employment is contingent upon the successful completion of a background check.

Benefits & Perks

Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans

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