The Channel Account Manager, HVAC Heat Pump and Home Electrification, is responsible for onboarding, training, and supporting contractor partners to adopt Palmetto's LightReach Finance program, focusing on sales enablement and partner relationship management in the residential home services industry.
Key Responsibilities
Identify, recruit, and onboard new contractor partners aligned with business objectives
Lead training sessions for sales teams on positioning, presenting, and closing the LightReach program
Support sales teams through ride-alongs, objection handling, and in-home pitch coaching
Monitor partner activity, adoption rates, and engagement metrics to address friction points
Collaborate with internal teams to improve tools, resources, and partner support processes
Gather field feedback to inform platform improvements and enablement content
Build and maintain strong relationships with contractor partners to ensure satisfaction and growth
Requirements
3 to 5 years of experience in residential in-home sales in HVAC, plumbing, electrical, generators, roofing, or similar fields
2 to 4 years of experience in a partner-facing or field enablement role such as Sales Trainer, Territory Manager, Manufacturer Rep, or similar
Demonstrated ability to train and coach salespeople in person and virtually
Experience working with or for contractor businesses in the home services industry
Strong presentation, relationship-building, and problem-solving skills
Willingness to travel up to 75% regionally and nationally
HVAC experience is required
Benefits & Perks
unlimited PTO
medical coverage
dental coverage
vision coverage
paid parental leave
retirement plans
Ready to Apply?
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