Salesforce Product Manager
Palmetto Clean TechCharlotte, North Carolina
Full Time
Posted April 10, 2025
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Job Description
The Salesforce Product Manager will lead the development and strategic direction of Palmetto's Salesforce platform, working closely with stakeholders and technical teams to align the system with business needs and drive continuous improvement.
Key Responsibilities
- Develop and communicate the Salesforce product vision and roadmap aligned with business needs
- Manage the Salesforce product backlog, prioritize user stories, and oversee sprint planning
- Collaborate with stakeholders to understand and address their evolving requirements
- Lead solutioning discussions and coordinate with the Salesforce development team
- Build and maintain reports to support business operations and track project progress
- Ensure cross-functional alignment with other product teams and related systems
- Manage end-user testing, release planning, and rollout of new Salesforce features
- Engage with stakeholders to resolve impediments and facilitate communication
Requirements
- Three (3) years of experience working in an Agile development environment and participating in Agile ceremonies.
- Three (3) years of experience at a technology company or consulting firm.
- Experience translating business needs into strong user stories requirements for new product features.
- Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce.
- Experience working with middleware for Salesforce such as BOOMI, Tray.IO, or other middleware tools, along with DevOps tools like Gearset or other similar tools.
- Salesforce certifications such as consultant, administrator, or other relevant certifications are highly preferred.
- Excellent organizational and project management skills to manage priorities and dependencies across teams.
- Excellent communication skills with experience translating technical concepts to non-technical audiences.
- Strong leadership skills rooted in high emotional intelligence (EQ), with the ability to rally cross-functional teams towards demanding goals.
- Ability to understand Palmetto’s business processes and organizational priorities.
- Ability to proactively engage with stakeholders regularly to understand their evolving needs.
- Ability to manage and prioritize the Salesforce product backlog, including refining User Stories.
- Ability to develop, maintain, and communicate the Salesforce product’s vision and roadmap.
- Experience leading Salesforce product roadmap and sprint planning meetings with the Salesforce development team.
- Experience leading solutioning conversations and technologies for products that live within or touch the Salesforce system.
- Ability to attend daily standups with the Salesforce development team.
- Experience managing end-user testing, communications, release management, and roll-out plans for new product feature releases.
- Employment is contingent upon the successful completion of a background check.
Benefits & Perks
Unlimited vacation PTO
Medical coverage
Dental coverage
Vision coverage
Parental leave
Retirement plans
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