Relationship Specialist Northeast
Palmetto Clean TechRemote
Full Time
Posted October 25, 2025
Apply Now
Application opens on company website
Job Description
The Relationship Specialist manages support and transaction processes for Palmetto's financial products, collaborates with partners and regional managers, and helps improve internal systems to ensure a seamless experience for EPC partners in the renewable energy industry.
Key Responsibilities
- Support and process transactions related to Palmetto's financial products for EPC partners via email, chat, and portal management.
- Manage queues within the financial portal to ensure smooth transactions and resolve blockers.
- Provide coaching and training to EPC sales representatives on transactions and platform usage.
- Collaborate with the Relationship Manager to understand partner needs and build relationships.
- Gather and communicate insights from partner interactions to leadership for product and process improvements.
- Assist in implementing regional strategies to increase EPC engagement and support pipeline development.
Requirements
- Three years of experience in a Product Operations, Customer Service, or Account Management Support role preferred
- Bachelor's degree (BS/BA) preferred
- Strong verbal and written communication skills, and a passion for building and nurturing relationships
- Excellent interpersonal and relationship building skills that improve collaboration and drive mutual success
- Enjoys working in a fast-paced rapidly changing environment
- Highly motivated and able to thrive in a fast-paced customer-centric environment where priorities may change quickly
- Strong problem solving abilities, with the ability to analyze data, spot trends, and develop creative solutions to challenges
- Proficiency in Google Suite, Slack, Intercom, chat support systems
- Ability to work independently and collaboratively in a team environment
- Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical coverage
dental coverage
vision coverage
paid parental leave
retirement plans
Ready to Apply?
Join Palmetto Clean Tech and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Palmetto Clean Tech
FP A Manager
Palmetto Clean Tech
Charlotte
Full Time
Dec 17
Channel Account Manager, HVAC - Northeast
Palmetto Clean Tech
Not specified
Full Time
Dec 18
Senior Marketing Manager
Palmetto Clean Tech
Charlotte
Full Time
Dec 23
More jobs in Remote
Account Executive APJ
Planet
NEW
Remote
Full Time
15h
Account Executive NATO
Planet
NEW
Remote
Full Time
15h
Account Executive NATO
Planet
NEW
Remote
Full Time
15h