Channel Account Manager, HVAC - Northeast
Palmetto Clean TechLocation not specified
Full Time
Posted December 17, 2025
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Job Description
The Channel Account Manager, HVAC Heat Pump and Home Electrification, is responsible for onboarding, training, and supporting contractor partners to adopt Palmetto's LightReach Finance program, focusing on increasing program adoption, partner satisfaction, and sales effectiveness in the residential home services industry.
Key Responsibilities
- Identify, recruit, and onboard new contractor partners aligned with business objectives.
- Serve as the primary contact for assigned contractor partners, supporting their sales teams.
- Lead in-person and virtual sales training sessions on positioning, presenting, and closing the LightReach program.
- Collaborate with sales leadership to drive program adoption and alignment.
- Support sales teams through ride-alongs, objection handling, and pitch coaching in the field.
- Monitor partner activity, adoption rates, and engagement metrics to address friction points.
- Partner with internal teams to improve tools, resources, and partner support processes.
- Gather field feedback to inform platform improvements and enablement content.
- Ensure high partner satisfaction and professionalism in all interactions.
Requirements
- 3 to 5 years of experience in residential in-home sales within HVAC, plumbing, electrical, generators, roofing, or similar trades
- 2 to 4 years of experience in a partner-facing or field enablement role such as Sales Trainer, Territory Manager, Manufacturer Rep, or similar
- Demonstrated ability to train and coach salespeople in person and virtually
- Experience working with or for contractor businesses in the home services industry
- Strong presentation, relationship-building, and problem-solving skills
- Willingness to travel up to 75% regionally and nationally
- HVAC experience is required
- Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical coverage
dental coverage
vision coverage
paid parental leave
retirement plans
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