Job Description
A Software Product Manager at Omnidian is responsible for developing technology solutions and automated processes to enhance internal efficiency and customer experience, working collaboratively across multiple teams to translate business goals into impactful, scalable products.
Key Responsibilities
- Define technology needs and align with cross-functional teams and business lines
- Translate business goals into researched, concrete technical solutions
- Develop solutions and automated processes to improve internal efficiency and scalability
- Collaborate with Operations, Finance, Client Success, and Engineering teams to identify problems and develop technology-based solutions
- Ensure timely and efficient resolution of issues impacting asset performance
- Proactively identify and communicate system issues to enhance customer experience
Requirements
- Experience in defining technology needs and driving alignment with cross-functional teams and business lines.
- Ability to translate business goals into well-researched, concrete solutions that can be delivered by Engineering and produce measurable business value.
- Experience developing solutions and automated business processes that drive efficiency and scalability of internal teams.
- Strong collaboration skills to work with Operations, Finance, Client Success, and Engineering teams to identify problems and develop technology-based solutions.
- Proven ability to develop and manage product roadmaps and prioritize features based on business impact.
- Excellent communication skills to effectively communicate with technical and non-technical stakeholders.
- Experience in proactive issue detection and resolving issues impacting asset performance in a timely and efficient manner.
- Ability to provide best-in-class customer support experiences through communication and problem resolution.
- Minimum of 3 years of experience in product management or related roles in a technology or energy industry.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
Benefits & Perks
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