Senior CRM Executive
Octopus EnergyLondon, United Kingdom
Full Time
Posted December 4, 2025
Apply Now
Application opens on company website
Job Description
A data-driven Senior CRM Executive responsible for designing and optimizing customer communication campaigns, automating customer journeys, and enhancing engagement to support the company's mission of promoting electric vehicle adoption and sustainable change.
Key Responsibilities
- Lead the development and execution of high-impact customer campaigns
- Optimize automated customer journeys to enhance engagement
- Drive meaningful engagement from prospective drivers through targeted communications
- Shape CRM strategy to improve performance and measurable results
Requirements
- Proven experience in building high-impact customer campaigns and automating customer journeys, with the ability to optimise automated journeys and drive meaningful engagement from prospective drivers.
- Strong data-driven approach to CRM with the ability to analyse and interpret customer data to improve CRM performance.
- Experience in shaping CRM strategy and delivering measurable results through campaigns and automation.
- Excellent communication skills to craft effective customer communications and campaigns.
- Ability to take the lead on CRM initiatives, including building campaigns and automating customer journeys.
- Knowledge of CRM tools and platforms relevant to campaign building and automation (specific platforms not specified but implied).
- Experience in working within a customer-focused environment, preferably within the electric vehicle or automotive leasing industry (implied by context).
- Demonstrated ability to work independently and take ownership of CRM projects and campaigns.
- Understanding of customer engagement metrics and KPIs to evaluate CRM effectiveness.
- Educational background or experience that demonstrates proficiency in marketing, communications, or related fields (specific qualifications not specified but implied).
Benefits & Perks
Ready to Apply?
Join Octopus Energy and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Octopus Energy
More jobs at Octopus Energy
Technical Program Manager
Octopus Energy
Valencia
Full Time
3d
Elektriker*in / Elektroniker*in für Wärmepumpen (m/w/d) - Bayern, Augsburg
Octopus Energy
Augsburg
Full Time
6d
Elektriker*in / Elektroniker*in für Wärmepumpen (m/w/d) - Bayern, München
Octopus Energy
München
Full Time
6d
More jobs in London, United Kingdom
Account Executive New Business
Celonis
London
Full Time
Dec 19
Senior Consultant - Data Process Analytics
Celonis
London
Full Time
Dec 19
Senior Solutions Consultant Process Intelligence Transformation Public Sector
Celonis
London
Full Time
Dec 22