Customer Success Executive
Octopus EnergyLondon, United Kingdom
Full Time
Posted March 24, 2026
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Job Description
A Customer Success Executive responsible for supporting B2B clients in managing and ensuring the smooth operation of employer electric vehicle leasing schemes, providing organized, issue-solving, and hassle-free customer experiences.
Key Responsibilities
- Handle day-to-day non-commercial activities for employer schemes
- Keep schemes organized and ensure smooth operation
- Resolve issues quickly to maintain client satisfaction
- Support B2B clients to provide a hassle-free experience with Octopus EV
Requirements
- Handle the day-to-day, non-commercial activities for employer schemes, including keeping things organised and solving issues quickly.
- Ensure clients have a hassle-free experience with Octopus EV.
- Support B2B clients and make sure their schemes run smoothly.
- Possess strong organisational skills to manage scheme activities effectively.
- Demonstrate the ability to solve issues quickly and efficiently related to employer schemes.
- Have the ability to handle customer interactions professionally and empathetically.
- Be honest and empathetic in all interactions and responsibilities.
- Meet all legal and company requirements for employment in the UK (implied by the job posting).
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Supportive work environment with accommodations available
Inclusive and equal opportunity work environment
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