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Senior Software Engineer - Customer

Kraken
London, United Kingdom
Full Time
Posted May 8, 2025
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Job Description

The Senior Software Engineer at Kraken will develop and enhance an AI-driven platform for energy management, focusing on creating innovative solutions to optimize renewable energy, improve the energy grid, and deliver exceptional customer experiences in the sustainable energy industry.

Key Responsibilities

  • Develop and maintain AI-driven platforms for energy management
  • Optimize renewable energy generation and create intelligent grid solutions
  • Implement and improve Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communication tools
  • Contribute to innovative energy industry solutions that enhance customer experience and operational efficiency

Requirements

  • Proven experience as a Senior Software Engineer or in a similar senior software development role with a strong track record of delivering complex software solutions.
  • Extensive experience in developing and maintaining software applications, with a focus on energy management systems, customer information systems (CIS), billing, meter data management, CRM, and AI-driven communications.
  • Strong proficiency in programming languages relevant to the role (e.g., Python, Java, C++, or similar), with demonstrated ability to write clean, efficient, and maintainable code.
  • Experience designing, developing, and deploying scalable, reliable, and secure software systems in a cloud or enterprise environment.
  • Solid understanding of AI and machine learning principles and their application within energy management platforms.
  • Experience working with data management, data integration, and data analysis techniques relevant to meter data and customer information systems.
  • Familiarity with energy industry standards, renewable energy optimization, and smart grid technologies is preferred.
  • Ability to collaborate effectively with cross-functional teams including product managers, data scientists, and hardware engineers.
  • Excellent problem-solving skills with the ability to analyze complex technical issues and develop effective solutions.
  • Strong communication skills to clearly articulate technical concepts to non-technical stakeholders.
  • Bachelor’s degree or higher in Computer Science, Software Engineering, Electrical Engineering, or a related field.
  • Willingness to work in a fast-paced environment and adapt to evolving project requirements.
  • Commitment to building sustainable and innovative energy solutions that benefit the industry and society.

Benefits & Perks

Competitive salary range (not specified)
Flexible work environment with accommodations available
Certified Great Place to Work in multiple countries (France, Germany, Spain, Japan, Australia)
Recognition as one of the Best Workplaces on Glassdoor in the UK with a score of 4.7

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